Privacy & Security policy



At, we want to offer you a pleasant, hassle-free and secure shopping experience. Therefore, we understand how important your privacy is, and thus we give the best effort to protect all the personal information submitted through www.  Since we are committed to the protection of your personal information, we strongly suggest you read and understand the following Privacy Policy, as it describes our practices and explains how we collect, use and secure your information.

• Information we collect
• How we use your personal information
• Why we collect these information
• How we protect your personal information
• About cookies
• Security
• Protection for Children
• Privacy Precaution Warning
• Your Consent
• Change to this privacy policy
• Withdrawing your Consent
• Contacting Us

Information we collect
Throughout the various functions of, you will be asked for certain information in order to proceed. For instance, your financial information is required when checking out to complete an order. Based on your usage of the Website, the information we collect can be classified in two categories.


1) Personal information
This pertains to all the information that can indentify you as an individual, such as:
-Contact information; name, postal address, phone number, email address.
-Purchase history; products purchased, amount paid, method of payment, credit or debit card number.
-User Preferences; products wish list, Website preferences.


2) Non-personal information
This pertains to any information that does not identify you as an individual, such as:
-General information; postal code, city, country, age.
-Web information; IP Address, browser, URL, pages visited.
Note that the information we may collect is not limited exclusively to the above.

How we use your personal information may use your information for a number of different business purposes. For instance, it will mainly serve to:
-Process and fulfill orders accurately and ensure prompt delivery.
-Process returns and exchange and follow-up with customer orders.
-Contact you about new products, promotions, or exclusive content.
-Improve the general use of is the sole owner of the information shared through its activities. We will not sell, share, or rent this information to any third parties, except as described in this Policy and with your consent. may disclose personal information to third parties engaged in assisting us in providing service to our customers, as well as for the purposes cited above. In regards to the retention of your personal information, we will retain it in compliance with the law as well as to maintain a close relationship with our customers.

Why we collect these informations
Aside from the general business uses cited above, we may also collect some of your personal information to:

-Ensure our customers painless, secure transactions and to reduce fraud. -Contact you to conduct surveys to improve our services.
-Provide the users with superior personalized access.
-Improve our customer service, Website applications and order processing.
-Offer enhanced customer support and complaint resolution.
-Analyze users preferences and provide the best shopping experience.


How we protect your personal informations makes all commercially reasonable efforts in order to ensure that the personal information collected on our website is protected against loss and unauthorized access. Internally, access to this information is strictly reserved to selected administrators or representatives. Please note that although we only deal with trusted companies for shipping purposes, the confidentiality of the information displayed on any package or shipment label cannot be guaranteed.


About cookies uses ‘’cookies’’, a technology that stores information on a Website user’s computer. Through subsequent uses of the Website, the cookies will recognize the user and his personal preferences, such as language settings. It may also be used to provide each user with personalized content and information and to better respond to user’s needs. Most online sites involving interactive content or having shopping capabilities use cookies. Overall, the use of this technology enhances your online experience and ease of use of the Website.


Most browsers allow disabling acceptance of cookies. However, this might negatively impact your shopping experience and restrain your ability to access certain features of


Providing a secure site is essential for your peace of mind and trust in We have installed encryption software conforming to the Secure Socket Layers (SSL) protocol to safeguard all of the information you send to us. All information is stored on our servers in a secure location. It is important for you to protect against unauthorized access to your password and to your computer. If your password is compromised, notify Customer Service at once.


Protection for Children
Our Website is not intended for users under the age of 18. Furthermore, we have no intention of collecting personally identifiable information from children (i.e., individuals under the age of 13). Where appropriate, we take reasonable measures to inform children not to submit such information to our Website or in response to advertisements.


Privacy Precaution Warning
Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.


Your Consent
You may have certain rights under various state and federal statutes that may apply to the personal and non-personal information collected by online. By accepting the terms of this Privacy Policy and using our Website, you are waiving all of such rights as to collection, use, disclosure and storage of your personally identifiable and non-personal information as described herein. You recognize that we are able to offer our Website and services to you at our rates based upon these terms, which are an integral part of our contract for the provision of services. Furthermore, you are solely responsible for maintaining the secrecy of your account information.


By using our Website and providing your personal information to us, you also authorize the export of your personal information to Canada, as well as its storage and use as specified herein. Our headquarters is located in the province of Alberta, in Canada at #1, 2421 Centre Avenue SE, T2E 0A9. This Privacy Policy and our legal obligations are subject to the laws of Alberta and Canada, regardless of the location of any user. Any claims or complaints must be filed in Canada in the Province of Alberta. We may amend our Privacy Policy at any time, without notice to you, by posting such revised Privacy Policy on this page, so you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes will only apply to information collected after the change is posted.


This Privacy Policy was last updated on January 02, 2013.


Change to this privacy policy reserves the right to modify this Privacy Policy at any time without notice.


Withdrawing Your Consent
In accordance to the legal and contractual restrictions related to your use of you may at anytime withdraw your consent to this Policy. Please send your written request by mail or electronic mail, using the addresses stated below.


Contacting us
If you have any questions or concerns about’s Privacy Policy, please feel free to write us at


Alternatively, you can contact our offices:


Toll-Free Telephone: 1-800-265-4769
Toll-Free Fax: 1-866-852-5475


Please note that any material submitted to will become the property of upon receipt. shall be entitled to use and distribute such materials to any other parties and for any other purposes.